By Archie Whitehead, Senior Tech, Media and Cyber Broker at New Dawn Risk
You don’t have to be a cyber expert to know that Artificial Intelligence (AI) has become a key focus of development for firms of all sizes in recent years. Generative AI (GenAI) can take the form of either Large Language/Multimodal Models (such as those that power familiar platforms, such as ChatGPT) or image/video diffusion models. Both LLM/LMMs and diffusion models are trained to leverage vast amounts of data to push the boundaries of creativity and efficiency. These models are being adopted by businesses to create new ‘human-like’ content in both the work and entertainment space. With this seemingly endless potential, it may not be surprising that the GenAI market is estimated to grow to a value of $1.3 trillion over the next 10 years, up from $40 billion in 2022, according to Bloomberg Research.
However, AI trainers may fail to realise potential risk exposure to third-party IP (predominantly copyright) infringement and the breaching of data privacy. Furthermore, the insurance market itself is still in the embryonic stage of comprehending the risks and implications GenAI may pose. It can be challenging for insurers to underwrite these ever-evolving exposures, particularly since there is still minimal case law, which is commonly used to resolve complex insurance matters and provide consistency and fairness during disputes. The meteoric rise and development of AI has outpaced the evolution of legal frameworks, meaning many of the current market-leading cyber, tech & media policy wordings may be outdated and not provide sufficient coverage to developers, deployers and distributors of AI systems. For instance, the recent passing of the Colorado AI Act (SB 24-205) and EU Artificial Intelligence Act of 2023 highlight the need for insurers to keep their ‘fingers on the pulse’ and update their wordings to provide policyholders with clarity on coverage and avoid any potential claims disputes.
We are currently witnessing the ‘AI Boom’ unfold in front of our very eyes. The recent news of the Chinese firm DeepSeek’s apparent breakthrough model has shown we are yet to scratch the surface with regard to the capabilities of AI tools. The DeepSeek shakeup highlights that an AI Arms Race is happening, as US and Chinese developers will push the boundaries of one another as their competition drives innovation. The mass expansion and investment in AI provides both equal opportunity and risk for the insurance industry. Per the publisher Intelligent Insurer, ‘according to McKinsey, Gen-AI offers new revenue opportunities for insurance worth $1.1 trillion—you simply can’t afford to bury your head in the sand. The insurance industry needs to get to grips with this new technology, and fast.’
Luckily for policyholders, specialised solutions are already available to provide the peace and mind they so desperately require. The London Insurance Market has always taken pride in being the centre for innovation, being home to the industry’s leading entrepreneurs and ‘first-movers’. While many USA insurers may shy away from these new risks and fail to sufficiently adapt their policy wordings to better fit the needs of policyholders, the London Market’s distinctively large amount of capacity, dynamism and entrepreneurialism places its insurers in the unique position to accommodate the necessary new approaches to risk management and threat landscape driven by new AI-enabled technologies and systems. Furthermore, with the frequency and severity of claims remaining unknown in relation to the incorporation of AI for offensive and defensive cybersecurity strategies, the Lloyds Market’s ability to syndicate risk could pay dividends to both insureds and insurers alike down the line, potentially allowing for greater levels of consistency and sustainability of underwriting in the long term.
AI is integrating with every part of life, and – for better or worse – we need to adapt and wrap our heads around the implications these new technologies may pose for the insurance market. Policyholders can take comfort in the fact that the legal principles that apply to conventional content creation still govern AI-generated content. Insurance agents should ensure they are obtaining the necessary coverage for their policyholders through a Cyber, Technology & Media policy.
New Dawn Risk specializes in the placement of Cyber, Tech & Media – please reach out to archie.whitehead@newdawnrisk.com for any enquiries.
New Dawn Risk has partnered with leading media insurer Nirvana to launch a comprehensive Media Liability insurance product designed specifically for professional sports teams. This policy provides crucial coverage for media-related risks, including music copyright infringement and compliance with the Video Privacy Protection Act (VPPA).
This custom product gives professional sports teams the confidence to focus on delivering captivating sports entertainment, with peace of mind that their brand and reputation are protected from industry-wide media challenges. ProSports Protect is targeted at professional sports teams across the USA, UK and EU.
New Dawn Risk is now accepting applications for ProSports Protect; for more information about this product, please email jonathan.franke@newdawnrisk.com.
By Anna Stover, New Dawn Risk
International Reverse Business, also known as Reverse Flow Business, occurs when a U.S. subsidiary of a foreign-owned parent company arranges an insurance policy in the United States to cover both the U.S. subsidiary and the international parent company. This is done by issuing an additional insured status or using the foreign parent company’s name with the U.S. subsidiary’s address. However, this can inadvertently restrict coverage and put brokers at risk of E&O (Errors and Omissions) claims from accidentally placing a domestic policy and overlooking global exposures.
Most domestic policies have US-only claims jurisdiction, lacking the necessary licenses and infrastructure to offer broader coverage. This means claims must be brought to the states for the policy to respond, which is adequate for firms with only U.S. exposure. However, this creates significant coverage gaps for businesses with global operations. Clients may see claims denied due to the absence of “worldwide” claims jurisdiction. Brokers should ensure global exposures are covered by finding policies in the Lloyd’s market, which can cater to claims brought anywhere in the world.
The consequences of inadequate coverage can be severe for both the client and the broker. The costs of a denied claim fall on the insured, who may then sue the broker for negligence, believing they had global coverage based on the broker’s advice.
A second complication arises in ensuring compliance with various tax authorities where the insured operates. Reverse flow policies can lead to unintentional tax avoidance, as the U.S. lacks the necessary tax licenses and infrastructure to process all required taxes.
This is where the Lloyd’s market excels. Lloyd’s is renowned for handling international claims through its extensive network of brokers, underwriters, and offices worldwide. Lloyd’s operates in over 200 countries and territories and ensures proper licensing, training, local relationships, and cultural awareness. They maintain up-to-date knowledge of local market conditions, regulatory changes, and emerging risks, allowing truly global policies to be placed. This ensures the insured’s global exposures are covered while providing clients and local agents with the assurance of compliance with international tax authorities.
The London market provides the infrastructure, expertise, and global reach necessary to manage and cover internationally exposed insurance accounts, effectively safeguarding both clients and brokers. Please reach out directly for any risks with international exposures.
By Jonathan Franke, Senior Tech, Media and Cyber Broker at New Dawn Risk
Globally, we are moving at rapid pace to a “cashless” society in the pursuit of enhanced security, efficiency, and convenience in everyday transactions. The Covid-19 Pandemic has proven to be a catalyst to this transition and the landscape is changing.
Even less economically developed territories such as Africa and South America are relying on online and computerized payments. The well-coined phrase, cash is king, is being dethroned.
A survey conducted by Pew Research Center in 2022 found that 59% of American consumers don’t use cash in a typical week. Because this transformation is so widespread, the demand for payment processing services, merchant providers, and similar transaction facilitators is growing exponentially.
This surge in reliance on payment processing service companies, merchant providers, and other similar entities comes with heightened scrutiny from regulatory bodies, particularly the Payment Card Industry Security Standards Council. This organisation oversees global payment and data security standards to ensure the integrity of transactions worldwide.
When payment card data is breached, the impacts are quickly felt. Customers, either consumers or businesses, will inevitably lose trust in one’s ability to protect their personal information and potential financial penalties and damages from lawsuits will swiftly follow. The results can be catastrophic.
This challenging and ever-evolving regulatory environment will put more strain on SME Payment Processors who must adhere to the same global standards as their much larger siblings. These companies will need a Cyber and Technology Insurance policy that extends to indemnify damage to, loss of, theft of, or disclosure to unauthorized Third Parties, of Credit Card Data which can lead to a potential breach of PCI standards.
Cyber and Technology brokers and insurance carriers must comprehend and mitigate these risks, focusing on third-party liability, which is increasingly overshadowing ransomware events.
For tailored solutions addressing the evolving needs of payment processors, please reach out to jonathan.franke@newdawnrisk.com.
New Dawn Risk has partnered with leading Lloyd’s of London capacity to launch SE Protect, a Social Engineering product which can be offered standalone or included as a full limit within a broad Crime policy.
Aimed at a currently underserved area within the Crime market, this product addresses the emerging issues surrounding the widespread sublimiting of Social Engineering coverage on both Cyber and Crime policies, filling a gap in coverage on both a primary and excess basis. SE Protect is targeted at US, UK, EU and international companies in a wide range of industries.
New Dawn Risk is now accepting applications for PACProtect; for more information about this product, please email leo.tootell@newdawnrisk.com.
New Dawn Risk has partnered with leading Lloyd’s of London Capacity to create a Cyber & Tech policy tailored for SME to Mid-Market payment processors. PayProtect fills a notable gap in the market, targeting an underserved segment within the cyber/tech industry. The product addresses the distinct challenges encountered by payment processors and allows them to navigate complex and stringent regulatory landscapes, providing a comprehensive safety net for businesses operating in this sector.
PayProtect is targeted at payment processors across the US, UK, EU, and international markets with a revenue threshold of up to 250 million, catering to a range of companies operating within the payment processing space. By offering a nuanced understanding of the challenges faced by payment processors and providing tailored coverage options, PayProtect emerges as a valuable resource for businesses aiming to mitigate risks and safeguard their operations in an increasingly complex digital landscape.
New Dawn Risk is now accepting applications for PayProtect; for more information about this product, please email jonathan.franke@newdawnrisk.com.
By Archie Whitehead, Tech, Media and Cyber Broker at New Dawn Risk
The global cyber insurance market was worth $7.8 billion in 2020, with forecasts suggesting this will grow to a $20 billion industry by 2025. Cyber premiums have reduced drastically over the past 9-12 months, with rate decreases being unsustainably low at times, especially on higher excess placements.
However, market conditions at times have not quite matched the current claims environment seen by cyber insurers. For instance, a report by cyber insurer Coalition showed ransomware claims increased by 27% during the first half of 2023 and led to debilitating losses. Coalition stated that “Ransomware claims severity reached a record high in first half of 2023 with an average loss amount of more than $365,000. This spike represents a 61% increase within six months and a 117% increase within one year.”
Furthermore, the softening of the cyber market has been exacerbated by carriers broadening the scope of coverages encompassed within their cyber policies, with certain insurers adding coverages for non-cyber triggers as standard, such as non-IT Dependent Business Interruption Security & System Failure as well as Bodily Injury & Property Damage.
Volatility and market fluctuations to continue
The increase in severity of claims, broadening scope of cover of cyber policies and premium decreases poses the question of how sustainable the current trends in the cyber market are, and when the tide will turn back to another market hardening. At times, it is clear that cyber is still an immature and volatile insurance market, with carriers’ fluctuating their appetites and premiums year-to-year, providing a lack of long-term consistency for both brokers and insureds. While there is hope for consistency in 2024 by both carriers and brokers, it is likely that the cyber market is still several years away from a stabilised transactional functionality.
Lloyd’s War Exclusion domino effect
We can expect to see flat premiums on a more consistent basis around Q2 2024, when the first round of accounts that experienced these large rate reductions come up for renewal. There may also to shift in the current market’s conditions after 1/1 reinsurance renewals, as reinsurers may press certain US cyber-MGAs that they are pumping their capacity into for more sustainable writes. The question also remains how many of these US cyber-MGAs will be enforced by their reinsurers to use the recently mandated Lloyd’s war exclusion going forward. As a significant amount of Lloyd’s capacity is provided to many US company markets, we could expect to see these US carriers lose their current perceived competitive advantage over London having predominately only being positively affected by the recent Lloyd’s mandated war exclusion up to this date.
Stability remains far-off
There is still uncertainty around how the cyber market will continue to develop, and much of this will depend on how the current claims trends continue to develop – especially if there is a new systemic cyber event (such as NotPetya), which could shock the market. 2024 will likely see a continuation of uncertainty and market fluctuations, but a turn of the tide could start to be seen by April 2024. However, a return to consistent renewal rates will likely not be widely seen until later in the next calendar year.
By Leo Tootell, Senior Management Liability and Financial Institutions Broker at New Dawn Risk
The Directors’ & Officers’ (D&O) Liability space has seen significant shifts over the past 4 years. Company boards have had to adjust to various trends in litigation including drastic changes in regulation and worldwide social movements which have drawn significant attention to their companies’ ESG policies.
Moving into 2024, we predict these trends will continue to evolve, shaping the corporate risk environment for the year ahead. Key areas of concern include geopolitical risks, the impact of AI and emerging technologies, inflationary pressures, and the looming challenges associated with climate change.
Geopolitical Stressors
As geopolitical strains continue, corporations are bracing themselves for potential disruptions to business and operating activities. Unrest in the Middle East, friction in the South China Sea, and trade disputes between major global players have all contributed to heightened risks. Upcoming elections across key nations, including the U.S., Mexico, Indonesia, South Africa, Canada, the U.K., India, and Taiwan, further amplify geopolitical uncertainties.
These geopolitical stressors can potentially cause supply chain issues and business interruption in 2024 and beyond. Companies will need to navigate these adjustments carefully and prioritise their risk management strategies to prevent this from translating into litigation.
AI & Emerging Tech
The rise of generative artificial intelligence (GenAI) is transforming business processes, with 177 companies in the S&P 500 citing the term “AI” in their second-quarter earnings call, well above the 5-year average of 60 (reference). While the potential for AI to create competitive advantages is exciting, it comes with challenges. The first problem is that of “AI washing”, where companies overpromise their artificial intelligence capabilities, which could very well be happening in these Q2 earning calls. Even if this is not the case, there is then a multitude of other possible issues, including threats to cybersecurity and increased regulatory risk which corporations need to address.
Legal and regulatory bodies are fully aware of these issues, which has led to Executive Orders being released such as the National Institute of Standards and Technology’s AI Risk Management Framework. This order requires federal agencies to assess AI risk by mitigating potential issues such as discrimination and bias, unfair competition, and labour-force disruption through heightened AI abilities. Rather than being a change in litigation, this represents guidance to agencies that will likely impose requirements in the future and reflects how this space could create “noise” in the D&O space over the coming years.
Inflationary Pressures
Economies around the world have struggled to recover from a detrimental cocktail of events spanning over the last few years. Remnants of the pandemic, the Ukraine War and unrest in the Middle East have contributed to labour shortages, supply chain issues and higher energy and transportation costs, which in turn have translated into worrying trends in inflation.
These pressures are expected to persist, putting further burden on the balance sheet for businesses. Companies that, for years, have been able to justify their liabilities with familiar debt restructuring plans will now be held to stricter standards to mitigate their chances of insolvency in the face of uncertain inflation trends.
Climate Change
Whilst the “E” of ESG (Environmental) isn’t necessarily an emerging D&O litigation trend, there are several important regulatory shifts expected to happen in 2024 which could significantly increase the claims we see in this area. The awaited release of the U.S. Securities and Exchange Commission’s (SEC) final climate change disclosure guidelines is anticipated to occur in April 2024. These guidelines will be in place to impose significant disclosure requirements on reporting companies concerning greenhouse gas emissions and climate change-related risk management.
Meanwhile, other regulatory bodies, including the European Commission and California legislation, have already moved forward with extensive climate change and ESG-related guidelines. The European Sustainability Reporting Standards (ESRS) will soon become law, requiring EU and non-EU companies to file annual sustainability reports. These standards go beyond the SEC’s proposed guidelines, requiring companies to report on a broader set of sustainability topics.
Lithium Shortages
Despite alarm bells over lithium shortages quietening down over the past year, there is still a huge industry space that could be affected if supplies take a hit. Technology companies rely on lithium for the batteries which are used in day-to-day products like our mobile phones, computers and power tools; the frequency of production and use for such devices has caused an increase in demand. On top of this, lithium is a crucial part of electric vehicle battery production, and, if more shortages occur, there could be huge implications for environmentally conscious industries as well.
Moving Forward
As the corporate landscape evolves, directors and officers must proactively address these emerging trends, implementing robust risk management strategies to navigate the uncertainties that lie ahead in 2024. Moreover, brokers should be aware of how these tension points could affect the clients they work with, and ensure that these are underwritten to at the beginning of the procurement process.
By Jonathan Franke, Senior Tech, Media and Cyber Broker at New Dawn Risk
As the 2024 US election approaches, the nation is gearing up for another political whirlwind. America’s political landscape is shaped by a complex web of influences, Political Action Committees (PACs) being one of them. These organizations, which raise and spend money to support candidates and influence policy, have become pivotal in shaping the course of American democracy. In 2022, a non-presidential election year, PACs spent a staggering $5.89 billion, a large proportion of which went towards media activities.
In the modern political arena, PACs engage in a myriad of media-related activities, including advertising, public relations campaigns and lobbying for social and economic issues. These activities are crucial for promoting a chosen candidate, but as a result they expose PACs to a range of media-related risks. Such perils can include defamation, copyright infringement, and invasion of privacy claims, which can lead to costly legal battles.
Historically, many PACs have relied on general liability (GL) insurance policies and basic media coverage extensions on traditional cyber policies for coverage. General liability policies are typically designed to address accidents, injuries, or property damage that may result from a business’s operations. While they may offer some protection for advertising-related risks, they often exclude certain types of advertising injuries, such as copyright infringement, libel, and defamation. Similarly, traditional cyber policies often fail to address the full media exposure associated with these PACs.
Once election season gets into full swing, media exposure for Political Action Committees will be on the rise. For PACs to navigate the coming frontier effectively, comprehensive and bespoke media solutions are an essential investment. Securing their media activities will ensure that their political voices and interests are safeguarded for the tumultuous season ahead.
Please feel free to reach out to Jonathan Franke (jonathan.franke@newdawnrisk.com) for more information on media liability for politically motivated risks.
New Dawn Risk has partnered with two leading Lloyd’s markets to launch PACProtect, an innovative media liability policy aimed specifically at US Political Action Committees.
In today’s fast-paced political landscape, PACs play a crucial role in shaping public opinion, raising funds, supporting candidates, and influencing policy. With the rapid growth of digital media platforms and the increasing complexities surrounding political communications, PACs are facing new and evolving media liability risks. Keeping these challenges in mind, PACProtect has been designed to safeguard PACs through comprehensive coverage for media exposures, including libel, slander, negligent misrepresentation, copyright infringement and other media-related risks.
We are excited to introduce this new product, which will fill the gap in an industry that has historically suffered from fluctuating capacity and limited understanding of exposures. New Dawn Risk is now accepting applications for PACProtect; for more information about this product, please email jonathan.franke@newdawnrisk.com.
